Privacy Policy

1. Introduction

At Space-Z Aerospace ("we," "our," or "us"), protecting your privacy is fundamental to our mission. We understand the critical nature of the data we handle, ranging from commercial drone telemetry to highly sensitive defense specifications. This Privacy Policy outlines our comprehensive practices regarding the collection, use, and protection of your Personal Information and Operational Data when you visit our website, use our software, or engage with our services.

2. Information We Collect

We collect various types of information to provide and improve our specialized aerospace solutions:

3. How We Use Your Data

Your data allows us to deliver safe, reliable, and cutting-edge technology:

• Service Fulfillment: Processing orders, delivering drones, and scheduling maintenance or pilot training courses.
• Safety & Compliance: Monitoring fleet health to prevent accidents and ensuring adherence to DGCA and international aviation safety regulations.
• Research & Development: We use anonymized, aggregated flight data to improve drone stability, battery efficiency, and AI navigation algorithms.
• Customer Support: Diagnosing technical issues remotely and providing timely assistance.
• Communication: Sending critical firmware update notifications, safety advisories, and product newsletters.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our web platforms and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Disclosure & Sharing

We do not sell your personal data. We may share your information only in the following regulated circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping partners), so long as those parties agree to keep this information confidential.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., DGCA, court orders, or government agencies) for national security or safety investigations.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Defense-Grade Security

We employ strict, military-grade access controls and encryption standards (AES-256) to protect your data. Information related to national defense projects is handled in strict compliance with specific Non-Disclosure Agreements (NDAs) and relevant national security regulations. Access to such data is restricted solely to authorized personnel with appropriate security clearances.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable aviation laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access specific personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("Right to be Forgotten"), subject to legal retention requirements (e.g., flight logs required by aviation authorities).
• Object to or restrict the processing of your data.

To exercise these rights, please contact our Data Protection Officer.

9. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

10. Updates to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: